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Frequently Asked Questions (FAQ)

Got questions about AI chatbots, automation workflows, pricing, or how Nexility works?
You’ll find answers to the most common questions below.
Whether you’re just getting started or planning to scale with us — we’ve got you covered.

✅ 1. General Questions

What is Nexility and what do you offer?

Nexility is a U.S.-registered AI automation agency that builds GPT-powered chatbots, AI agents, CRM automation, and analytics dashboards — all fully branded under your business.

Who are your services designed for?

We help small and medium businesses, agencies, consultants, e-commerce shops, real estate firms, healthcare professionals, and service providers automate operations and customer engagement using smart AI. consequatur.

Do I need technical or coding knowledge?

Not at all. We do everything for you — from chatbot creation to CRM integration and ongoing support.

✅ 2. Pricing & Billing

How does Nexility’s pricing work?

We charge a one-time setup fee based on your bundle (Starter, Booster, Pro, or Enterprise), and a monthly fee for hosting, updates, analytics, and support. Add-ons are priced separately.

Is the setup fee refundable?

No. Setup fees cover custom development work that starts immediately after onboarding.

What if I upgrade to a higher bundle later?

You only pay the difference in setup fee. Your new monthly rate begins from the next billing cycle.

What payment methods do you accept?

Stripe, Payoneer, and bank transfers. Invoices are also available on request/for Enterprise plans.

✅ 3. Services & Technical

What kind of chatbot will I get?

You’ll get a fully branded GPT-powered chatbot designed for your business — including custom flows, branding, and smart automation. No third-party branding is shown.

Do you offer WhatsApp or Messenger bots?

Yes, in Growth Booster and Pro plans. These bots run on WhatsApp Business API, Facebook, and Instagram — fully branded under Nexility.

Are your bots white-labeled?

100%. All solutions are either Nexility-branded or customized under your business. No Tidio, ManyChat, or 3rd-party branding.

Can I get an AI agent for internal operations?

Yes. Our AI agents can handle data entry, form submissions, scheduling, Gmail and Sheets automation — like a smart assistant for your team.

✅ 4. Integration & Compatibility

Can Nexility bots integrate with my CRM?

Absolutely. We support HubSpot, Zoho, Salesforce, Pipedrive, and many others — via API or webhook.

Do your bots work on multiple platforms?

Yes. We deploy bots on websites, WhatsApp, Messenger, and mobile apps. Conversations can be synced across platforms as needed.

Are your bots multilingual?

Yes. We can configure them to detect and respond in multiple languages for global businesses.

Will I need to buy any extra tools?

No. We provide everything needed. If a paid WhatsApp API is required, we’ll guide you and include it in your plan.

✅ 5. Support & Trial

Do you offer a free trial?

es! All plans include a 14-day free trial with a working chatbot deployed on your website.

What happens after the free trial?

If you upgrade within 14 days, we continue your bot without downtime. If not, we pause the service until you’re ready.

What support do I get?

All clients get WhatsApp + email support. Pro and Enterprise plans include priority 24/7 support and emergency monitoring.

How soon will my chatbot go live?

Typically within 2–5 business days after onboarding, depending on your selected plan and response time.

Still have questions?
We’re here to help. Reach out to us anytime — to see how Nexility can automate your business.

Contact Us!