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Terms and Conditions

Last Updated: April 29, 2025

1. Introduction

Welcome to Nexility. These Terms and Conditions (“Terms”) govern your use of our website and all services provided by Nexility LLC (“Nexility,” “we,” “us,” or “our”), a U.S.-registered business headquartered in Texas. By accessing our website or using our services, you agree to be legally bound by these Terms.

  • “Client,” “You,” or “User” refers to the individual or entity using Nexility’s services.

  • “Services” means all products and services we provide, including but not limited to AI chatbot development, automation integration, and AI virtual assistant deployment.

  • “Subscription” means your monthly access to Nexility’s services.

  • “Setup Fee” refers to the one-time payment charged for initial implementation and development work.

By signing up, using, or accessing any part of the Nexility platform or services, you confirm that you have read, understood, and agree to comply with these Terms.

Nexility provides fully branded AI automation services including:

  • GPT-powered chatbot development

  • CRM and workflow integration

  • AI agent deployment for internal business automation

  • Analytics dashboards and performance reporting

Details of your selected services are governed by your project proposal or selected pricing bundle.

To use our services, you may be required to provide personal or business information and access credentials. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

  • Setup Fees are non-refundable and due before project work begins.

  • Subscription Fees are billed monthly or annually based on your selected plan.

  • All prices are listed in USD.

  • You are responsible for all applicable local, state, and international taxes associated with your use of Nexility services.

Clients may be eligible for a 14-day free trial. Upon expiration, your service will be paused unless a paid subscription is initiated. Free trial bots may be limited in features or volume.

All source code, chatbot logic, automation flows, designs, and related content developed by Nexility remain the intellectual property of Nexility LLC unless otherwise agreed in writing.

You may use the solution under the terms of your subscription, but may not resell, duplicate, or redistribute our systems without our written consent.

Both parties agree to maintain the confidentiality of non-public information shared during the course of service delivery, including but not limited to business processes, login credentials, and internal documents.

You agree not to:

  • Reverse engineer or resell Nexility’s proprietary systems

  • Use the service to build a competing business

  • Transmit harmful or illegal content through the bots

  • Use automation to spam users or violate privacy laws (e.g., GDPR, CAN-SPAM)

Violation may lead to immediate termination without refund.

Nexility may use third-party tools (e.g., OpenAI API, Google Sheets, Zapier) to deliver parts of the service. Nexility is not responsible for the availability, pricing, or policies of third-party providers.

Nexility aims for 99% uptime but makes no guarantees regarding uninterrupted service. We may modify or discontinue features without liability, though we’ll make reasonable efforts to inform you in advance.

You may cancel your subscription at any time. Nexility reserves the right to terminate or suspend your access to services for violation of these Terms, non-payment, or malicious activity.

Services are provided “as is” and “as available.” We do not guarantee that automation or bots will be error-free or fit for your exact purpose without customization. Nexility disclaims all warranties not expressly made in this document.

To the maximum extent permitted by law, Nexility shall not be liable for:

  • Loss of data, revenue, or profits

  • Indirect or consequential damages

  • Any delays or interruptions outside our control

Our maximum liability shall not exceed the total amount you paid in the 3 months prior to the claim.

You agree to indemnify and hold Nexility harmless from any claims, damages, liabilities, or expenses arising out of your misuse of the services, violation of law, or breach of these Terms.

These Terms shall be governed by the laws of the State of Texas, USA, without regard to its conflict of laws principles.

Any disputes arising under these Terms will first be attempted to be resolved via mediation. If unresolved, disputes shall be subject to binding arbitration in the state of Texas.

Nexility reserves the right to update these Terms at any time. We will notify users of significant changes via email or a notice on our website. Continued use of services after changes means you accept the new terms.

If you have any questions about these Terms, you can contact us at:

📧 contact@nexilityai.com
🌐 www.nexilityai.com
🏢 Nexility LLC, Texas, United States

By using our services, you acknowledge that you have read, understood, and agreed to Nexility’s Terms and Conditions.